Domestic delivery within the territory of the Republic of Poland
Domestic Delivery
Select your preferred method of delivering the order to any location in Poland. Orders placed from Monday to Friday before 14:00 will be dispatched on the same day. Orders placed on Friday before 14:00, as well as on Saturday and Sunday, will be processed on the following Monday.
Delivery Cost
For orders with a value below 49.99 PLN, the shipping cost is from 9.90 PLN (DPD, InPost, Polish Post). If the order value exceeds 49.99 PLN, the delivery is FREE and will be made to an Inpost parcel locker.
Regarding large orders on pallets, they will be shipped through a freight forwarding company and will arrive no later than the day after the order is placed.
Delivery
DPD Courier / DPD Pickup Point
Free shipping for orders valued above 49 PLN.
For orders valued up to 49.99 PLN (including discounts), the shipping cost in Poland is:
9.99 PLN for DPD courier
7.99 PLN for DPD Pickup Point
Cash on delivery costs 9.90 PLN for orders valued up to 299 PLN. If the order value exceeds this amount, cash on delivery is FREE. The last DPD pickups are made at 21:00.
InPost Parcel Lockers
Free shipping for orders valued above 99 PLN.
For orders valued up to 98.99 PLN (including discounts), the shipping cost in Poland is only 9.99 PLN.
The shipment will be delivered to the selected InPost parcel locker specified during the order placement. The main advantage of InPost Parcel Lockers is the convenience of not having to adjust to courier company working hours.
Polish Post
Free shipping for orders valued above 99 PLN.
For orders valued up to 98.99 PLN (including discounts), the shipping cost in Poland is 9.90 PLN.
Cash on delivery costs 9.90 PLN for orders valued up to 298 PLN. If the order value exceeds this amount, cash on delivery is FREE.
Packages sent by Polish Post usually arrive within 3-5 business days.
Questions and Answers
How can I contact the courier?
To contact the courier, you need to call the customer service office of the respective courier company.
To contact the courier, you will need the shipment number, which can be found in the email you received.
DPD (Dynamic Parcel Distribution):
landline: +48 801 400 373*
mobile: +48 22 577 55 55*
(*operator rates apply to the caller)
Monday to Friday from 08:00 to 20:00 and Saturdays from 08:00 to 14:00
InPost Parcel Lockers:
landline: +48 801 400 100*
mobile: +48 722 444 000*
(*operator rates apply to the caller)
Monday to Sunday from 07:00 to 21:00
Polish Post:
landline: +48 438 420 600*
mobile: +48 46 814 82 20*
(*operator rates apply to the caller)
Monday to Friday from 08:00 to 20:00
Can I track my shipment?
Certainly, both DPD courier and InPost Parcel Lockers offer the option to track your shipment, allowing you to check the current location of your package. To track the shipment, simply enter the package number in the appropriate field on the provider's homepage.
DPD: www.dpd.com/pl/
InPost Parcel Lockers: www.twoj.inpost.pl
Polish Post: www.poczta-polska.pl
Where can I find my shipment number?
The shipment number will be sent to you by email after the package is dispatched. You can also find it in the order history by logging into your account.
