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Discount code regulations - Sharg.pl

Terms & Conditions for Discount Codes at www.sharg.pl

§1 Definitions and General Information

  1. These Terms & Conditions lay down the principles of functioning and conditions of participation in promotional actions with the use of Discount Codes, organised by SHARG AG spółka z ograniczoną odpowiedzialnością with its registered office in Warsaw, at ul. Rożnowska 6, 04-213 Warsaw, registered by the Regional Court for the capital city of Warsaw, 14th Economic Division of the National Court Register, National Court Register (KRS): 0000948950, Tax Identification Number (NIP): 1133050109, National Official Business Register (REGON): 521089940, BDO 000516251, with a share capital of: PLN 2 420 000.00 (hereinafter referred to as 'the Organiser').
  2. The codes are valid only in the on-line shop www.sharg.pl (hereinafter: 'the Shop') and apply to retail purchases (B2C). Codes are not valid on the wholesale platform or in B2B sales, unless otherwise stated in the terms and conditions of the respective Code.
  3. Matters not covered by these Terms & Conditions shall be governed by the Terms & Conditions of the www.sharg.pl shop, available on the website of the shop, as well as generally applicable provisions of law.
  4. The Promotion is held in the territory of the Republic of Poland.
  5. These Terms & Conditions are available at all times on the website at www.sharg.pl, in a manner that allows them to be acquired, reproduced, and recorded by printing or saving them on a medium at any time.
  6. The Organiser informs that the use of Services provided by electronic means may involve a risk for every Internet User, consisting in the possibility of introducing malicious software into the user's ICT system and obtaining and modifying their data by unauthorised persons. In order to avoid the risk of the aforesaid threats, the user should use appropriate technical measures to minimise their occurrence, in particular antivirus software and a firewall.
  7. Capitalised words not defined in these Terms & Conditions have the meaning given to them in the Terms & Conditions of the www.sharg.pl on-line shop.
  8. For the purposes of these Terms & Conditions, the following definitions have been formulated:
    1. 'Regular price' - the price of the Goods currently displayed in the Shop, not including any discounts resulting from Codes, other promotions, loyalty programmes or individual discounts, which is the basis for calculating the discount after using a Code;
    2. 'Reference price' - the lowest price of the Goods for the 30 days preceding the announcement of the reduction or, if the Goods have been offered for a shorter period of time, the lowest price from the date the offering began;
    3. Terms & Conditions - this document;
    4. Terms & Conditions of the Shop - the terms and conditions available at: https://sharg.pl/eng-terms.html
    5. Discount Code - a unique sequence of characters (letters, numbers or other characters) made available by the Organiser as part of the Promotion, the entry of which during the placing of an order in the On-line Shop enables the Participant to obtain a discount, in accordance with the rules laid down in these Terms & Conditions;
    6. Promotion - a time-limited offer prepared by the Organiser under which Participants can take advantage of the Discount Codes or other benefits specified in these Terms & Conditions.

§2 Terms & conditions of taking part in the Promotion

  1. Taking part in the Promotion is possible provided that the following minimum technical requirements are met by the ICT system used by the Participant:
    1. a computer or mobile device with an access to the Internet,
    2. an access to e-mail,
    3. the latest version of Internet Explorer, Firefox, Chrome, Opera or Safari web browser,
    4. enabling Cookies and JavaScript in the web browser,
    5. software for reading PDF files.
  2. The Participant in the Promotion ('the Participant') can be a natural person who is a customer of the On-line Shop of the Organiser.
  3. In case of the selected Promotions it may also be necessary to have an Account with the On-line Shop.
    1. It is recommended that the login and password for the Account be protected against an unauthorised access. If an unauthorised person is suspected of logging into the Account, the Participant should contact the Organiser, who may block the Account until the matter is clarified;
    2. The Participant may not share his/her Account with third parties.
  4. For the purposes of these Terms & Conditions, a natural person is any person over the age of 18 who has full legal capacity and enters into a Sales Contract with the Organiser.
  5. To use the Code, you must accept these Terms & Conditions or have an active customer account or make a purchase as a guest providing accurate contact details. The Organiser may make acceptance of a Code subject to the fulfilment of additional conditions indicated next to the relevant Code.
  6. The validity of each Code, its value and scope are defined each time in the announcement concerning the current Promotion.
  7. In particular, the Participant is obliged:
    1. not to provide or transmit content prohibited by the provisions of law, e.g. content promoting violence and abuse, defamatory content or content that infringes on the personal rights and other rights of third parties,
    2. to use the Programme, Account and Shop in a manner that does not disrupt its functioning, in particular through the use of specific software or devices,
    3. to use of the Programme for your own personal use only,
    4. to use the Programme in a manner consistent with the provisions of law in force in the territory of the Republic of Poland, the provisions of the Terms & Conditions, as well as the general principles of using the Internet,
    5. not to take actions such as sending or posting unsolicited commercial information (spam) within the Shop.

§3 Types and Values of Discount Codes

  1. The use of the Discount Code can consist of:
    1. Percentage Discount,
    2. Amount Discount,
    3. a reduction in the order value by the value of the selected delivery method,
    4. another Discount as described in the terms & conditions of the respective Code.
  2. For the purposes of these Terms & Conditions, a 'Discount' is a reduction in the price of the Goods due to the fulfilment of the conditions set out in these Terms & Conditions and the communication of the current Promotion.
  3. The exact value of the Discount and any restrictions on its application shall be indicated next to the Discount Code published on the website of the On-line Shop.
  4. Unless otherwise specified, the Codes do not include Goods in the 'Discount', 'Hotshot', 'HIT' and, as well as Goods marked as 'Novelty' in the Shop. Codes, as a general rule, may include bestsellers, unless the terms & conditions of a particular Code state otherwise.

§4 Terms & Conditions for the Use of Discount Codes

  1. Whether a Discount Code is single-use or multi-use is determined by the terms and conditions assigned to the Code. In the absence of stipulations to the contrary, the Discount Code is a one-time one per one Customer.
  2. If a minimum basket value is indicated for a Discount Code, the Discount Code can only be applied once this designated value has been exceeded.
  3. Discount codes do not combine with other Promotions or discounted prices, unless the terms & conditions of a particular Promotion expressly state otherwise.
  4. Restrictions on the use of Discount Codes, in particular regarding categories of Goods excluded from the Promotion, are published together with information about the applicable Promotion on the website of the On-line Shop.
  5. In the case of one-time Discount Codes, multiple use of Discount Codes by the same Customer, in particular using multiple Accounts or different identification data, is prohibited. In the event of a justified suspicion of abuse, the Organiser may refuse to redeem the Discount Code, with a refund of the monies paid in accordance with applicable provisions of law.
  6. Unless otherwise specified, the Discount resulting from the Discount Code applies only to the Regular Price of the Goods and does not include delivery costs or additional services (in particular gift packaging), unless the Discount Code in question provides for free delivery.
  7. In order to use the Discount Code, the Customer shall follow the instructions indicated in the Shop.
  8. Discount codes are valid for the duration of the specified Promotion.
  9. The Customer may not transfer its rights and obligations arising from the obtained Discount Code to third parties.
  10. Discounts granted under the Discount Code are not exchangeable for cash or in-kind equivalents.
  11. Discount codes cannot be combined. The Participant can only use one Discount Code per Order.

§5 Participant's Rights and Entitlements

  1. If the Customer exercises the right of withdrawal under the terms of the Terms & Conditions of the Shop, the used Code cannot be reinstated or exchanged for cash.
  2. Each Customer participating in the Promotion shall have the right to lodge a complaint regarding the non-compliance of the Promotion with these Terms & Conditions, which may be submitted in writing to: Sharg.pl, Aleja Dzieci Polskich 65A, 04-730 Warszawa.
  3. The complaint should contain the exact details of the Customer and the reason for the complaint.
  4. The Organiser shall respond to the complaint within 14 days.
  5. The Customer may make use of out-of-court complaint and redress procedures in accordance with the rules set out at www.uokik.gov.pl under the 'Resolution of consumer disputes' tab. In particular, the Participant may:
    1. obtain free-of-charge assistance in resolving a dispute between the Customer and the Organiser, using the help of a district (municipal) consumer ombudsman or a social organisation whose statutory tasks include consumer protection (e.g. the Consumer Federation, the Association of Polish Consumers). Advice is provided by the Consumer Federation via the free consumer helpline 800 007 707 and by the Association of Polish Consumers via email at porady@dlakonsumentow.pl.

§6 Final Provisions

  1. The Terms & Conditions are available at www.sharg.pl.
  2. The Organiser shall have the right to exclude from the participation in the Promotion - after an investigation - a Customer who breaches the provisions of these Terms & Conditions or carries out activities which can be reasonably assumed to lead to an attempt to circumvent the Terms & Conditions or the security and rules of the Promotion. Notwithstanding this, the Customer may be held civilly or criminally liable in such an event.
  3. In matters not covered by these Terms & Conditions, the provisions of the applicable law shall apply.
  4. The Organiser has the right to modify the content of the Terms & Conditions, but changes to the Terms & Conditions must not affect the acquired rights of customers participating in the Programme. The Organiser shall inform the Customers of each change to the Terms & Conditions by means of a notice on the pages of the On-line Shop containing a summary of the changes, at least 14 days before the changes come into force.
  5. List of exclusions from the promotion: https://sharg.pl/Restrictions-on-Discount-Code-Usage-Exclusion-List-cterms-eng-86.html
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